Privacy Policy

Clear answers about the information Stackcrawler collects, why we use it, and how we protect it.

What does this Privacy Policy cover?

This Privacy Policy explains how Stackcrawler collects, uses, stores, and shares information when you visit our website or use our services. It applies to website scans, user accounts, dashboards, saved items, lead lists, API access, paid subscriptions, support requests, and service-related communications.

This policy does not govern websites you ask Stackcrawler to scan, third-party websites we link to, or services operated by other companies. Those services process information under their own privacy policies.

What information does Stackcrawler collect?

The information we collect depends on how you use Stackcrawler:

  • Website scan informationWe collect the URLs you submit for scanning and technical information that is publicly available from those websites. This may include page content, technologies, HTTP headers, public contact details, and generated website screenshots.
  • Account informationWhen you create an account, we may collect your name, email address, profile image, user ID, account preferences, subscription status, and information associated with features such as favorites, lead lists, API keys, and API usage.
  • Authentication informationIf you sign in with Google or GitHub, we receive information made available by that provider, such as your name, email address, profile image, provider account identifier, and authentication tokens needed to maintain your sign-in.
  • Billing informationIf you purchase a subscription, we collect billing and subscription details such as your Stripe customer ID, subscription ID, plan, payment status, and invoice information. Payment card details are processed by Stripe and are not stored by Stackcrawler.
  • CommunicationsWe collect information you provide when you contact us and information needed to send and manage account or service emails, such as your name, email address, email preferences, and delivery or engagement information.
  • Usage and device informationDepending on your cookie choice, we may collect pages viewed, interactions, referring pages, approximate location, IP address, browser and device details, and session or cookie identifiers.
  • Error and performance informationWe collect technical diagnostics needed to secure and maintain the service, including error messages, request and performance data, browser and device information, IP address, and activity surrounding an error.

How does Stackcrawler use my information?

We use the information we collect to:

  • Provide and maintain our service
  • Understand how our service is used
  • Gather insights that help us improve the service

Does Stackcrawler use cookies?

Yes. Stackcrawler uses cookies and similar technologies, such as local storage, for essential site functions and optional analytics.

  • Essential cookies and storageThese are used to keep the website working, maintain secure sign-in sessions, remember your cookie choice, and provide account features. They cannot be disabled through our cookie settings because the relevant features may not work without them.
  • Optional analytics technologiesIf you accept optional cookies, we enable Google Analytics, Google Tag Manager, Microsoft Clarity, and PostHog to help us understand website and feature usage. These technologies may use cookies or similar identifiers and collect interaction, device, and usage information.

If you decline optional cookies, Google Analytics, Google Tag Manager, and Microsoft Clarity are not loaded, and PostHog analytics capture is disabled. You can change or withdraw your choice at any time using the Cookie settings link in the website footer. You can also block or delete cookies using your browser settings, although doing so may affect some features.

See our Cookie Policy for more information.

Which third-party services does Stackcrawler use?

We use the following providers to operate, secure, and improve Stackcrawler. The services that apply to you depend on the features you use and, for optional analytics, your cookie choice.

  • Google Analytics and Google Tag ManagerHelp us measure website traffic and manage analytics tags. Google Analytics may process information such as pages viewed, device and browser details, approximate location, and interaction data. These services are loaded only when you accept optional cookies.
  • Microsoft ClarityHelps us understand how visitors use the website through interaction insights, heatmaps, and session recordings. Clarity is loaded only when you accept optional cookies.
  • PostHogProvides product analytics and error tracking so we can understand feature usage and improve the service. Analytics capture is enabled only when you accept optional cookies. When you sign in, events may be associated with your Stackcrawler user ID and account details.
  • SentryMonitors application errors, performance, and reliability. Sentry may receive technical information such as error details, browser and device information, IP address, and activity surrounding an error.
  • SupabaseProvides database and account infrastructure. It stores information needed to operate your account, such as your profile, authentication records, sessions, subscription status, saved items, and API data.
  • Amazon Web ServicesProvides object storage used by our website-scanning service, including storage for generated website screenshots.
  • Google and GitHubProvide optional sign-in services. If you choose one of these providers, we receive account information they make available for authentication, such as your name, email address, profile image, and provider account identifier.
  • StripeProcesses payments, subscriptions, invoices, and billing portal access. Stripe receives the payment and billing information needed to complete and manage your purchase. Stackcrawler does not store your full payment card details.
  • BrevoSends account and service emails and manages email contacts and preferences. Brevo may process your name, email address, and information about email delivery and engagement.

These providers process information under their own privacy terms and, where applicable, our agreements with them.

How does Stackcrawler protect my data?

We use appropriate security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Have a privacy question?

Contact us if you have questions about this policy or your data.

Contact us